Frequently Asked Questions

Frequently Asked Questions About Anteater Exterminating Inc.’s Pest Control Services

What if I am out of town and need to schedule an appointment?
Our technicians as well as our pest control scheduling staff would be more than happy to help you. All of our technicians and office staff can call customers prior to their routine service. If you are a new customer, you can contact our office at (480) 351-1855 to speak with a customer service representative. You can schedule new or existing service by contacting our office or using our contact forms located on our website as well as our Facebook! You can also request a service appointment by logging into your My Account.
How do I schedule an appointment?
Our technicians, as well as our pest control scheduling staff, call our customers prior to their routine service. If you are a new customer, you can contact our office at (480) 351-1855 to speak with a customer service representative. You can schedule new or existing service through by contacting our office or using our contact forms located on our website as well as our Facebook!
Do I need to stay home all day and wait for service?
Appointments are available throughout the day. Typically, a 2-hour window is applied between appointments allowing for traffic and any other unforeseen problems. We offer different options and are flexible to our customers’ needs. If you would like our professional service technicians to call you when they are on the way just let us know!
Are there any discounts?
Should you choose to prepay for an entire year of service, we will discount 5% from that annual price. You may also qualify for additional services at no charge for recommending a friend, family member or neighbor. We also offer specials and discounts on our social media sites, such as Facebook! Be sure to check there periodically.
What insects does the usual pest service cover?
Spiders, crickets, ants, roaches, silverfish and other crawling pests are generally covered under routine pest control service. Fleas, ticks, scorpions and flying insects require different and often difficult treatment strategies and thus are charged accordingly.
How may I pay for service?
Payments may be made several different ways. You can pay with cash or check at time of service, prepay for a time period or we can bill you. We also accept all major credit cards. You can call the office to make a payment or log on to My Account online.
How much does pest control service cost?
Home size, location and the extent of your infestation are some variables that may affect the cost of service. Because each home is unique in it’s pest control needs, please call, email, or message any of our social sites so we can give you an accurate estimate. (480) 351-1855
Is there a price difference between interior and exterior service?
The price is NOT increased for interior treatment. The primary cost for usual pest control is in the exterior treatment. Interior service is done on a complimentary basis.
When you come to service my home, where will you treat?
First and foremost, our technician will inspect your property and advise you of his findings and present a strategic plan for managing the problem bugs. From that point, the technician will apply treatments to the insects’ hiding places as well as placing a material barrier around your home. This usually includes treating the foundation, bases of windows and all entryways into the home. The interior treatment (if you choose this portion of the service) typically includes treating at the doorways, windows, under cabinets and other areas that insects can hide.
Do I need a regular maintenance service?
Anteater Exterminating Inc.’s services are customizable to your needs. We will give you options and you choose. We offer monthly service, monthly in the summer, bi-monthly in the winter service (which is the most popular option), bi-monthly, quarterly, annually, & special service frequencies. If you want no bugs and no hassles you should think about our monthly in the summer, bi monthly in the winter program.
I keep a clean house. Why do I still have bugs?
Typically insects will come inside when outside conditions make it uncomfortable for them or they are simply looking for food and moisture. You have won half the battle with bugs if you keep a clean house and the exterior grounds do not offer the insect much in the way of harborage. The next part is to seal your home in a manner that excludes insects from the interior. Sealing plumbing fixtures inside and outside and adding weather stripping to doors will make a world of difference.
Do I have to leave my house during a service?
Usually not. However, during certain types of services such as fogging and flea and tick treatments, it’s better if all occupants leave the home for a period of time. Please consult our helpful and knowledgeable staff for specifications.
What should I look for in choosing a termite and pest control company?
There are a number of factors that may differentiate pest control companies from one another. Following are some general guidelines for choosing a pest control company:

  • Look for a reputable company with representatives knowledgeable about pest and/or termite habits, types of construction, treatment specifications and state regulations.
  • Ask friends and associates to recommend companies they have used.
  • Look for memberships in industry associations such as the Arizona Pest Management Association (APMA) or the National Pest Management Association (NPMA) that provide ethical guidelines and technical information.
  • Find out if continued coverage is offered that includes treatment for re-infestation and repairs for future damage and ask if it is renewable.

Be certain the company is licensed by your state’s regulatory agency!

Why do I need a pest control professional?
The pest control professional relies on material application as just one part of a total pest management program. The untrained consumer, who purchases a pesticide over-the-counter, can only make an intuitive judgment on how to properly apply the pesticide. However, the professional pest management technician relies on training, expertise and more sophisticated techniques to manage pests in an environmentally friendly manner.
Since 1995, Anteater Exterminating Inc. has been providing homes and businesses with the highest quality pest control throughout the Valley of the Sun.